PRIVACY POLICY

Effective Date: 24th November 2024.

At Z Secrets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect various types of information, including but not limited to:

Personal Information
Name
Contact information (email address, phone number, postal address)
Payment information (credit card details, billing address)

Non-Personal Information
Information automatically collected through cookies and similar tracking technologies (e.g., IP address, browser type, device information)
Aggregated and anonymized information that cannot be used to identify an individual

HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

Order Processing
To process and fulfil your orders
To communicate with you about your orders

Customer Support
To respond to your inquiries and provide customer support
To address any issues or concerns you may have

Marketing and Promotions
To send you marketing communications and promotions, if you have opted in
To personalize your experience with product recommendations and tailored content

Legal and Regulatory Compliance
To comply with legal and regulatory obligations we shall keep information on file as required

Improving Our Services
To analyse and improve our products and services
To enhance the functionality of our website and user experience

DISCLOSURE OF YOUR INFORMATION

We may share your information with:

Service Providers
Trusted third-party service providers who help us operate our business and provide services to you (e.g., payment processors, shipping providers)

Legal Compliance
When required by law or in response to valid legal requests (e.g., government authorities)

Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity

Selling Your Data
Z Secrets shall not and never will sell your data to any party or third party organisation. Full stop, never.

YOUR CHOICES / DATA PROTECTION RIGHTS

Access and Correction
You may request access to and correction of your personal information in our possession

Opt-Out
You may opt out of receiving marketing communications from us

Cookies – How to manage cookies
You can manage cookie preferences through your browser settings. Some website features may not function if cookies are disabled.

The right to rectification
You have the right to request corrections or completion of inaccurate or incomplete personal data.

The right to erasure
You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing
You may request that we limit the processing of your personal data, under certain conditions.

The right to object to processing
You may object to our processing of your personal data, under certain conditions.

The right to data portability
You may request that we transfer your data to another organisation, or directly to you, under certain conditions.

Privacy Policies of other websites
If the Z Secrets website contains links to other websites, our privacy policy applies only to our website. You should read the privacy policy of any website you visit.

SECURITY

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system is 100% secure. Z Secrets is hosted by GoDaddy, which uses modern encryption technology. Their Data Processing Addendum can be found at – Click Here.

ACTIONABLE REQUESTS

If you make a request, we have one month to respond. To exercise any rights, contact us at: support@zsecrets.co.uk

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy occasionally. The latest version will always appear on our website with its effective date.

DISPUTES / CONTACTING AUTHORITIES

If you feel your concerns were not fully addressed, you may contact the Information Commissioner’s Office (ICO).

CONTACT US

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at support@zsecrets.co.uk.